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Receptionist - State Farm Agent Team Member

Full Time in Owings Mills - MD

Responsive recruiter
Replies within 24 hours
Benefits
  • Bonus based on performance
  • Opportunity for advancement
ROLE DESCRIPTION
We are seeking a reliable and personable individual to handle outbound calls to clients, schedule appointments, and manage our calendar efficiently. This role is ideal for someone with strong communication skills and a professional phone manner. No prior experience is required — we welcome applicants from all backgrounds, including students and retirees.
ABOUT THE AGENCY
Renita Prevot State Farm has proudly served customers for 36 years, building strong relationships and delivering trusted insurance and financial services. We are committed to supporting our team members and the communities we serve by fostering a welcoming and inclusive environment. Our agency values teamwork and connection, regularly hosting office lunches and holiday dinners to celebrate and strengthen our bond. We also volunteer with local organizations to give back to the community that supports us. Our diverse team speaks English, Spanish, Urdu, Punjabi, and Russian, ensuring personalized service for a wide range of customers. Join us and be part of an agency that truly cares about people and community.
RESPONSIBILITIES
  • Make outbound calls to clients to schedule, confirm, or reschedule appointments
  • Maintain and update appointment calendars accurately
  • Communicate clearly and professionally with clients over the phone
  • Handle client inquiries and provide information as needed
  • Coordinate with team members to avoid scheduling conflicts
  • Keep accurate records of calls and appointments
  • Provide friendly and courteous service to all clients
QUALIFICATIONS
  • Good verbal communication and listening skills
  • Experience with phone systems or customer service
  • Basic computer skills and comfort using scheduling software or calendars
  • Strong organizational and time management abilities
  • Ability to work independently and follow instructions
  • Professional and polite phone etiquette
  • Reliable and punctual
  • Willingness to learn and adapt
Why Join Us?
  • Flexible hours suitable for students or those seeking part-time work
  • Supportive and friendly work environment
  • Opportunity to develop communication and organizational skills
ADVANCEMENT OPPORTUNITIES
  • Mentorship is available to move into a full-time sales team member role
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.
Compensation $15.00 per hour
Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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